NONVIOLENT COMMUNICATION: A Language of Life
by Marshall B. Rosenberg
Nonviolent Communication (NVC) is a way of thinking and communicating that leads to connection, mutual understanding, and solutions that can satisfy all parties’ needs. It can be applied to all types of situations and relationships, from intimate relationships to organizational and diplomatic relations.
In this summary, you’ll learn:
• What is Nonviolent Communication (NVC), including the key principles, approach, and techniques.
• How to use the 4 components of NVC—observations, feelings, need, and requests—to (i) express yourself clearly without blame or criticism, and (ii) receive what others are saying without hearing blame or criticism.
• Learn how to apply NVC in various real-world situations including: mediation and conflict resolution, self-compassion, anger management, expressing and receiving appreciation.
Who should read this:
• Leaders, managers, and professionals involved in negotiation, conflict resolution, mediation, or counselling.
• Anyone who wishes to improve your communication skills and improve your relationships