We're living in the Digital Age, and Information Technology (IT) is crucial to any organization. Yet, in many companies, there's a dysfunctional relationship between IT…
ReadingraphicsJuly 30, 2021
"The way to win customer loyalty is to delight them." This is the mantra that many organizations follow. But, is it really true? In this…
ReadingraphicsApril 30, 2021
Culture determines how we see ourselves and the world, and shapes how we think, behave and interact with others. Leaders, in turn, are crucial in…
ReadingraphicsApril 25, 2021
In this book, former Chairman and CEO of Intel, Andrew Grove, provides a comprehensive overview of a manager’s role and purpose, with practical, timeless insights…
ReadingraphicsJanuary 27, 2021
Feedback is a vital source of learning. Yet, it’s not easy to receive feedback, especially when it seems untrue, unfair or badly delivered. This book…
ReadingraphicsDecember 30, 2020
Why do some leaders create a positive impact on people around them while others don’t? This book by Liz Wiseman presents the characteristics of Multipliers…
ReadingraphicsNovember 19, 2020
Leading a team isn’t easy, especially if you’re a new leader. In this book, Jocko Willink presents numerous leadership strategies and tactics to help leaders…
ReadingraphicsSeptember 10, 2020
Difficult conversations are anything you have difficulty talking about, e.g. ending a relationship, asking for a pay-raise, or addressing a hurtful behavior. They are a…
ReadingraphicsApril 29, 2020
Leadership isn’t just about managing numbers. It’s about helping people to thrive and find meaning in their work. When leaders take care of their people,…
ReadingraphicsMarch 30, 2020
Successful people are guided by principles, i.e. fundamental truths that guide our actions to help us achieve what we want in life. In this book,…
ReadingraphicsFebruary 29, 2020
Customer service is important to any business. Yet, it’s not enough to merely satisfy your customers. To have a massively successful business, you need Raving…
ReadingraphicsFebruary 25, 2020
In our fast-changing world, great leadership has become all the more crucial for inspiring, mobilizing, empowering and uniting people to solve problems and build extraordinary…
ReadingraphicsJanuary 19, 2020
To succeed, companies must constantly attract, retain and leverage smart, creative talents on a large scale. However, it’s not easy to get high-calibre people to…
ReadingraphicsNovember 13, 2019
In their earlier book, Extreme Ownership, former US Navy SEALs, Jocko Willink and Leif Babin, shared 12 leadership principles that have enabled elite SEAL leaders…
ReadingraphicsOctober 23, 2019
In the midst of the 2009 economic crisis, sales had bottomed out in most sectors. Yet, a small group of salespeople continued to deliver results…
ReadingraphicsSeptember 30, 2019
Building a successful business involves so many things that it can be overwhelming. Specifically, to grow a profitable, thriving enterprise, you need both leadership and…
ReadingraphicsSeptember 29, 2019
Businesses must make money to survive and succeed. Yet, most employees don’t understand business financials nor how their salaried jobs are tied to the company’s…
ReadingraphicsJuly 26, 2019
Turn the Ship Around! tells the story of how Captain David Marquet successfully transformed the USS Santa Fe in less than a year, from the…
ReadingraphicsJune 30, 2019
Great ideas are useless if you can’t execute them. Objectives and key results (OKRs) help to create clarity, focus, accountability, alignment and momentum to deliver…
ReadingraphicsMay 23, 2019
