The Speed of Trust

THE SPEED OF TRUST: The One Thing That Changes Everything

by Stephen M.R. Covey

Trust is a crucial ingredient that affects both your professional and personal life. In business, trust increases speed and reduces costs, making it a real asset.  In this book, Stephen Covey makes trust tangible, by breaking it down into 4 core elements, 13 key behaviors, and 5 waves of trust, along with the mindset, language and behaviors to build trust at different levels.

In this summary, you’ll learn:

• What is trust, and how it affects relationships both at work and at home;

• The 5 waves of trust that move from inside out: Self-Trust → Relationship Trust → Organizational Trust →  Market Trust → Societal Trust.

• The prequisites to trust (Character + Competency), and how they translate into 4 core elements of trust (integrity, intent, capabilities, results), and 13 key behaviors.

Who should read this:
• Business leaders, managers, and people aspiring to improve their business outcomes.
• Anyone who wishes to build more trusting and fulfilling personal and professional relationships.