DIGITAL BODY LANGUAGE: How to Build Trust & Connection, No Matter the Distance
by Erica Dhawan
For millennia, human beings have interacted face-to-face and developed complex non-verbal cues and body language. We’ve now shifted to a digital era, yet digital communications are so new that we’ve yet to establish the norms for digital body language. This can lead to misunderstanding, disengagement and distrust in both our work and personal lives. This book by Erica Dhawan lays out the nuts and bolts of digital body language to help you communicate more effectively in a digital world.
In this summary, you’ll learn:
• The challenges of digital communications, including the reasons we send the wrong signals in our texts, emails, and social media messages, or misinterpret others’ messages;
• How you can translate the subtle cues of physical body language into explicit cues in digital body language;
• The 4 laws of digital body language and you can apply them to communicate more clearly and effectively over digital mediums; and
• The communication differences across gender, generations and culture, and what you can do about them.
Who should read this:
• Leaders, managers, coaches and people developers
• Anyone who wants to improve their communications and relationships, and be able to effectively more effectively in a digital era.
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