Everyone communicates. Yet, few people successfully reach the other person. When we can’t get through to others, we tend to respond by pushing harder, only…
Pre-suasion is about laying the groundwork in advance, so your recipients are already receptive to your message by the time you present it. Such tactics…
Difficult conversations are anything you have difficulty talking about, e.g. ending a relationship, asking for a pay-raise, or addressing a hurtful behavior. They are a…
There are 6 key principles of persuasion which can lead people to say “yes” automatically. Understanding these principles and associated techniques can help you to…
In this book, experienced FBI negotiator and award-winning teacher, Chris Voss, shares tried-and-tested techniques for negotiations, that can be applied in a wide range of…