Influence and persuasion. These 2 skills are at the core of leadership, sales, marketing, negotiations, and even parenting. In fact, effective communications are all about…
To solve problems, leaders must be able to influence behavioral change. In Influencer, the authors (Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan and Al…
Pre-suasion is about laying the groundwork in advance, so your recipients are already receptive to your message by the time you present it. Such tactics…
There are 6 key principles of persuasion which can lead people to say “yes” automatically. Understanding these principles and associated techniques can help you to…
In a brutally competitive world where everyone seems to be fighting to earn more and achieve greater success, "The Go-Giver" offers an alternative set of…
In this book, experienced FBI negotiator and award-winning teacher, Chris Voss, shares tried-and-tested techniques for negotiations, that can be applied in a wide range of…
Self-deception affects everyone. It’s like being stuck in a box--despite our best intentions, we have a biased view of problems, are blind to their underlying…
Great leaders and organizations can create sustainable change because they inspire others. In the process, they create loyal followers who stick with them through thick…
Dale Carnegie's book "How to Win Friends and Influence People" is a timeless success classic on how to build meaningful and lasting relations, develop deep-felt…