Everyone communicates. Yet, few people successfully reach the other person. When we can’t get through to others, we tend to respond by pushing harder, only…
ReadingraphicsJuly 31, 2022
Warfare doesn’t only happen with physical weapons and artillery. Many of us are warring daily with our family, colleagues and friends. We feel frustrated, angry,…
ReadingraphicsFebruary 28, 2020
Everyone negotiates—be it to get a pay raise, extend a curfew, or reach agreement on a joint venture. "Getting to Yes" presents a framework for…
ReadingraphicsNovember 7, 2017
In this book, experienced FBI negotiator and award-winning teacher, Chris Voss, shares tried-and-tested techniques for negotiations, that can be applied in a wide range of…
ReadingraphicsSeptember 16, 2017
How should you confront an employee who’s chronically late, a CFO who’s suspected of embezzling company funds, or a daughter who lies about her late…
ReadingraphicsJuly 18, 2017
