Ever wondered how to turn a one-time buyer into a lifelong customer? This book by Joey Coleman provides a step-by-step guide to create a consistent,…
ReadingraphicsMarch 29, 2024
Getting Naked by Patrick Lencioni is a book is about overcoming our fears of vulnerability, so we can build stronger and more lasting relationships with…
ReadingraphicsOctober 23, 2022
"The way to win customer loyalty is to delight them." This is the mantra that many organizations follow. But, is it really true? In this…
ReadingraphicsApril 30, 2021
Why are certain products or services so addictive while others fail? In this book, Nir Eyal explains the role of habits in successful products/services, and…
ReadingraphicsApril 15, 2020
Customer service is important to any business. Yet, it’s not enough to merely satisfy your customers. To have a massively successful business, you need Raving…
ReadingraphicsFebruary 25, 2020
Services are an integral part of most businesses today. To effectively market services, you need a different approach from product marketing. In this book, Jochen…
ReadingraphicsJune 5, 2017
