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The Effortless Experience - Book summary

Book Summaries Business Management Operations and Project Management

Book Summary – The Effortless Experience: Conquering the New Battleground for Customer Loyalty

"The way to win customer loyalty is to delight them." This is the mantra that many organizations follow. But, is it really true? In this…

ReadingraphicsApril 30, 2021

Book Summaries Business Management Operations and Project Management Sales and Marketing

Book Summary – Raving Fans: A Revolutionary Approach for Customer Service

Customer service is important to any business. Yet, it’s not enough to merely satisfy your customers. To have a massively successful business, you need Raving…

ReadingraphicsFebruary 25, 2020

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Book Summary – The Effortless Experience: Conquering the New Battleground for Customer Loyalty

Book Summary – Raving Fans: A Revolutionary Approach for Customer Service

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Book Summary – The Effortless Experience: Conquering the New Battleground for Customer Loyalty

Book Summary – Raving Fans: A Revolutionary Approach for Customer Service

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