THE PHOENIX PROJECT: A Novel About IT, DevOps, and Helping Your Business Win

by Gene Kim, Kevin Behr, George Spafford

Most companies treat IT as a separate department, creating silos that lead to outages, late projects, and finger-pointing between teams. In this book, Gene Kim, Kevin Behr, and George Spafford use a novel to show how applying manufacturing principles to IT can end the cycle of firefighting and turn IT into a real competitive advantage.

In this summary, you'll learn:

• Why unplanned work creates a vicious cycle of outages and missed deadlines, and how to regain control by identifying 4 types of work and their true costs.
• How to apply the Theory of Constraints to find your biggest bottleneck, free up its capacity, and let it set the pace of work across the entire system.
• How to use the Three Ways of DevOps (systems thinking, feedback loops, and continuous improvement) to streamline flow, ship value faster, and build a culture that learns from failure.
• How to align IT with business goals to transform IT from a cost center into a strategic driver of growth.

Who should read this:

• IT leaders and DevOps teams who want to stop constant outages and start delivering reliably.
• Business leaders who want to understand IT and leverage it as a competitive advantage.