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DELIVERING HAPPINESS: A Path to Profits, Passion and Purpose
By Tony Hsieh
In this fun and easy-to-read book, Tony Hsieh shares how he built Zappos from nothing to its eventual sale (or marriage) to Amazon for $1.2 billion, and aligned his business with his passions and purpose in life.
In this summary, you'll learn:
• Powerful insights on how to develop a successful start-up;
• How Zappos grew its billion-dollar business foundations with Customer Service, Culture, and Employee Development;
• How to create a happy workplace that generates sustainable returns for employees and the company; and
• How to follow your passions to create your own path to success.
Who should read this:
• Entrepreneurs and aspiring entrepreneurs
• CEOs and Business Leaders
• Managers responsible for HR, L&D, and customer service
• Anyone seeking greater personal fulfillment, happiness and purpose in life
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