Book SummariesBusiness & ManagementLeadership & CommunicationsManagement, Productivity & TeamworkPersonal development & successRelationships & Parenting Book Summary – Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior How should you confront an employee who’s chronically late, a CFO who’s suspected of embezzling company funds, or a daughter who lies about her late…ReadingraphicsJuly 18, 2017