"The way to win customer loyalty is to delight them." This is the mantra that many organizations follow. But, is it really true? In this…
ReadingraphicsApril 30, 2021
Growth isn’t always good. In fact, growing for the sake of growing can hurt a business. In this book, Paul Jarvis challenges traditional ways of…
ReadingraphicsMarch 31, 2021
All of us have an inner purpose. When we’re on purpose, we thrive and feel a deep sense of fulfilment. In his previous book, Simon…
ReadingraphicsDecember 30, 2020
How can you acquire new customers, keep them engaged, convert them to fans and ambassadors, and leverage technology to grow your revenue with a shoestring…
ReadingraphicsNovember 28, 2020
Most leaders will agree that strategy is crucial for an organization’s success. Yet most organizations don’t have a good strategy...they confuse strategy with ambition, innovation,…
ReadingraphicsOctober 29, 2020
Blue Ocean Strategy was first published in 2005 to explain how organizations can successfully make the leap from cut-throat “red oceans” to wide-open “blue oceans”.…
ReadingraphicsAugust 30, 2020
Today, we’re surrounded by massive, disruptive changes. Large corporations are now being obliterated by a new breed of companies--companies like Instagram, Youtube and Airbnb, which…
ReadingraphicsMarch 30, 2020
Customer service is important to any business. Yet, it’s not enough to merely satisfy your customers. To have a massively successful business, you need Raving…
ReadingraphicsFebruary 25, 2020
Many traditional businesses are struggling to cope with the new rules and environments in the digital era. In The Digital Transformation Playbook, David Rogers shares…
ReadingraphicsOctober 31, 2019
Often, we get readers asking us questions like, "what are the best books to read", "what are the best business books", "what are the best…
ReadingraphicsOctober 10, 2019
How can your organization stay relevant in a rapidly changing environment? How can you align different parts of the organization and counter "disruptive technologies" or…
ReadingraphicsOctober 1, 2019
What are the best business books you should read if you're starting or growing a business? What books should entrepreneurs read? If you're looking for…
ReadingraphicsAugust 24, 2019
Businesses must make money to survive and succeed. Yet, most employees don’t understand business financials nor how their salaried jobs are tied to the company’s…
ReadingraphicsJuly 26, 2019
Why do some groups perform at a level beyond the sum of their individual parts while others perform below that? The answer lies in their…
ReadingraphicsMarch 22, 2019
Most businesses follow an S-shaped life-cycle. They start small (like mice) and many die. A small percentage successfully scale up rapidly (like gazelles) into companies worth…
ReadingraphicsJanuary 29, 2019
Our world today is full of rapid, unpredictable changes and complex inter-dependencies. Traditional organizational models—which are built on efficiency and optimizing predictable systems—are no longer…
ReadingraphicsNovember 23, 2018
As humanity evolves, our old/existing models of organization may be inadequate for our new needs, aspirations and challenges. In "Reinventing Organizations", Frederic Laloux introduces the…
ReadingraphicsOctober 14, 2018
Sun Tzu’s famous book, The Art of War, was written in about 500 B.C. and its timeless principles have been used widely in business and…
ReadingraphicsSeptember 21, 2018
Any organization without a sound strategy is bound to fail. Yet, most leaders don’t truly understand strategy nor how to apply it. "Playing to Win"…
ReadingraphicsAugust 31, 2018
